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Police Supervisor Course




Course Overview:

This class is designed for both new and established supervisors. The Police Supervisor Course is a best-practices, reality-based training course, rather than just focusing on concepts and philosophies.  Effective leadership and supervision is achieved by not only utilizing tried and true supervision and leadership concepts, but also by understanding how the academic definitions of these concepts and philosophies function in the realities of day to day law enforcement supervision. Newly promoted, and established, supervisors and managers of all ranks and experience can benefit from this class.

Course Goals:

  • Students will learn about good v. bad supervisor and leader behaviors. 

  • Students will learn to effectively use discipline, recognition and rewards to achieve organizational goals. 

  • Students will learn how to effectively counsel, coach, motivate and mentor along with the importance of team building.  

  • Students will learn about their leadership style. 

  • Students will learn about effective communication skills and conflict management. 

  • Students will learn how to build credibility with their subordinates and within the organization.

  • Students will learn about Emotional Intelligence through a personal assessment and instruction on how to improve, and effectively utilize, Emotional Intelligence, to be an effective leader and supervisor. 

  • Students will learn about Risk Management, including Supervisor and Vicarious Liability, along with Civil Rights. 

  • Students will learn about "Problem Solving" in both organizational and external environments. 

  • Students will learn about taking "Ownership" and how to challenge their subordinates to do the same. 

  • Students will learn how to get and give "buy-in." 

  • Students will learn how to effectively utilize personnel evaluations and performance measures.

  • Students will learn about the supervisor's role in pursuing and achieving departmental goals and initiatives.

  • Students will learn about active v. passive supervision. 

  • Students will learn how to identify, mitigate and address employee bad behaviors.

  • Students will learn about rank transitions, including the initial transition to becoming a supervisor. 

  • Students will learn about their role in receiving citizen complaints. 

The Instructor:

Chief Richard Mello (Retired) has over 28 years of law enforcement experience in both small town and big city policing. Over the course of his career, Chief Mello has risen through the ranks and experienced every level of supervisory responsibility and leadership. He has served as a Patrol Officer, Detective, Prosecutor along with commanding patrol and detective divisions and serving as an Executive Officer.  Chief Mello served 12 years in the United States Navy, 8 of which in the Navy Intelligence Community.  Chief Mello has successfully merged his law enforcement and military experience with his leadership and management expertise. Chief Mello has instructed police officers on various topics for the last 15 years and is an Adjunct Instructor at New England College in Henniker, NH and Norwich University in Vermont.  He opened Mello Consulting & Training in 2017 as a way to give back to the profession by mentoring those who come behind him. He retired as the Chief of Police for the Lebanon, New Hampshire Police Department and holds a Master's Degree in Criminology from Florida State University. 

Who should attend:

Newly promoted supervisors, as well as, established supervisors of all ranks and experience, can benefit from this course. 

Course Length:

The Police Supervisor Course is a 2 or 3 day course.  


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